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How nagot88 Handles Your Personal Data

When you open an account with nagot88, we collect only what we need to run your wallet, process payments through bKash, Nagad or Rocket, and keep your account secure.

Account data kept minimalbKash, Nagad, Rocket payment data protectedNo data sold to third partiesYou can request your data anytimeRetention periods clearly defined
nagot88 How nagot88 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to access, correct or delete the personal data we hold, our support team handles these requests directly. You can reach us through live chat on the nagot88 site, by email, or through the in-app help section on your mobile device. We aim to acknowledge your request within two working days and resolve it as quickly as the verification process allows.

Team online

Live Chat

Start a live chat session from the nagot88 site or mobile app. Describe your data request and our team will verify your account before proceeding.

Email Support

Send your privacy request to our support email address listed in your account settings. Include your registered mobile number for faster verification.

In-App Help

Open the Help section inside your nagot88 account on Android or iOS. Tap the privacy request option to submit your query directly from your device.

HOW WE PROTECT YOU

Data Handling, Security and Your Account Rights

We apply standard encryption across data in transit and at rest, so the account details and payment records tied to your bKash, Nagad or Rocket transactions are not exposed in plain text. Account security steps — including OTP verification when you change your registered mobile number — are there to make sure only you can alter your profile. We keep your data only as long as needed for account operation and any applicable record-keeping requirements; once those periods expire, data is removed from active systems.

Encryption in Transit

SSL encryption covers all data moving between your device and our servers, including payment references from bKash, Nagad and Rocket transactions on your account.

OTP Account Verification

Changing your registered mobile number or password triggers an OTP step. This confirms the request is coming from you, not an unauthorised party.

Data Retention Policy

We hold your account and transaction data only for as long as operational and legal requirements apply. After that period, records are removed from active storage.

Your Right to Access

You can request a copy of the personal data we hold at any time. Submit the request through live chat or email; we verify your identity before releasing anything.

Common Questions About Your Privacy on nagot88

These are the questions we hear most often about how your data is managed, what rights you have, and how to act on them. If your question is not here, live chat is the quickest way to get a direct answer from our team.

We store your name, email, registered mobile number, account login details and payment transaction references. We do not store your bKash, Nagad or Rocket PIN.

Yes. Submit a deletion request via live chat or email. We verify your identity first, then remove data that is not required for legal or financial record-keeping purposes.

We do not sell your data. Payment processors handling bKash, Nagad and Rocket transactions receive only what is needed to complete those transactions under their own data terms.

Cookies keep your session active and remember your language preference. You can block or clear cookies in your browser settings; doing so may require you to log in again each visit.

Go to account settings on the site or app. For changes to your registered mobile number, an OTP is sent to verify the update before it saves to your profile.

Availability of the platform and your data rights under this policy depend on your local law and whether your region is eligible. Check local regulations before proceeding.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.